The technical support engineer certificate provides you with the skills and knowledge to become employable as an entry-level computer support technician. Courses are hands-on through a BYU-Pathway Global Education Center. Skills obtained can prepare you to obtain multiple CompTIA and Microsoft industry certifications.
This certificate is offered by Ensign College, with
Why choose this certificate?
Studying in this field will prepare you to understand the fundamentals of computer support services, a discipline that is essential in every company or organization. This certificate is the perfect stepping stone that can pave the way to a fulfilling career in technology and build upon your qualifications.
The technical support engineer certificate covers PC hardware, computer repair, troubleshooting skills development, basic network support, basic scripting, software installation, and customer service. Upon completion, you will have learned the necessary skills to pass the following industry certifications:
- CompTIA A+
- CompTIA Network+
- Microsoft MS-103
- Microsoft AS-800
- IT Specialist
- Help desk technician
- Technical support specialist
- Desktop support administrator
BYU-Pathway has found that certain combinations of certificates lead to better job opportunities. Most degrees have a
