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Certificate
Computer Support
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> ... Certificates & Degrees Overview > Degree List > Computer Support
BYU-Idaho + BYU-Pathway

The computer support certificate is designed to develop skills for students seeking employment in the technical support field, which is the most common entry-level job in information technology. This certificate will develop skills in computer applications, hardware, desktop support, networking, and communication.

This certificate is offered by BYU-Idaho, with support and resources from BYU-Pathway Worldwide.

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Essential Knowledge and Skills

Outcomes

  • Create professional spreadsheets using advanced functionality to visualize and solve business problems.
  • Identify and describe the function of key hardware in a desktop or laptop computer.
  • Design and configure a basic corporate network, identifying the key hardware and infrastructure devices needed to connect systems together.
  • Identify and configure basic security settings to protect a workstation or server.
  • Define and configure key security policies for a corporate network.
  • Troubleshoot basic networking and system configuration problems.
  • Demonstrate professional communication.
Certificate of Computer Support
Program Requirements
This certificate builds into the Applied Business Management degree.
This is an introductory certificate.
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Certificate
16 CREDITS
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Associate
60 CREDITS
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Bachelor's
120 CREDITS
Certificate of Computer Support
Course Code
Course Name
# of Credits
For questions about this program, contact BYU-Pathway Support
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Looking Ahead
Potential Employment
  • IT support positions in small and large corporations
  • IT support for business process outsourcing companies

Why choose this certificate?

The computer support engineer learns hands-on skills needed for successful software installations and maintaining computer hardware. Additional projects will increase your experience and expertise such as troubleshooting, active directory, and understanding operating systems.

BYU-Pathway has found that certain combinations of certificates lead to better job opportunities. Most degrees have a recommended plan of certificates that will help students increase their income and improve their employment possibilities.